G923 Privacy Policy — User Data Protection
This Privacy Policy explains how g923 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding your privacy at every stage of your experience on the platform.
Effective date: 1 January 2026. This policy applies to all registered users of the g923 platform.
1. Information We Collect
When you register and use the g923 platform, we collect several categories of information to ensure a secure, seamless, and personalised experience for every user.
Account Information
This includes your full name, date of birth, email address, phone number, and password provided during registration. This information is used to verify your identity and manage your account.
Device & Browser Information
We automatically collect technical data such as device type, operating system, browser type, IP address, and language settings. This data helps us optimise the platform experience across both mobile and desktop.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we may retain information related to your chosen payment method, including the bank name or transaction reference number. Full bank account numbers are not stored on our servers; they are processed through a secure payment processor.
Usage Data & Cookies
We collect data on how you interact with the platform, including pages visited, session duration, and actions taken. Cookies are used to store user preferences and enable features such as automatic login and relevant content recommendations.
Types of Information Collected
- Name, email address, and date of birth
- Device & browser information
- Transaction reference in MYR
- Session data & cookies
- Platform usage activity records
2. How We Use Your Information
G923 uses the information collected for specific, legitimate purposes only. We do not use your data for any other purpose without your consent, except as set out in this policy.
To verify that each account belongs to a legitimate individual who meets the minimum age requirement.
Securely processing deposits, withdrawals, and other financial transactions in MYR.
Analysing usage patterns to improve platform performance, interface, and overall user experience.
Detecting suspicious activity, protecting user accounts, and preventing platform misuse.
3. Cookies & Session Tracking
The g923 platform uses cookies to enhance your experience. Cookies are small data files stored in your browser when you visit our site. We use two types of cookies:
- Session Cookies: Temporary cookies that expire automatically when you close your browser. They are used to maintain your login during an active session and to store temporary preferences.
- Persistent Cookies: Stored on your device for a set period. Used to recognise your device on return visits and retain your language preference or personal settings.
You can manage or delete cookies through your browser settings. However, disabling cookies may affect certain platform functions, including auto-login and saved preferences.
We do not use third-party cookies for advertising purposes. All tracking is carried out solely for the operational needs of the g923 platform.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
All user information is stored on servers protected with industry-standard SSL encryption. g923 employs both technical and organisational security measures to safeguard your data against unauthorised access, loss, or misuse.
Passwords are stored in encrypted format and cannot be read by any platform staff. Financial data such as payment information is processed through secure channels and is never stored in plain text.
We retain account information for as long as your account remains active. Once an account is closed at your request, personal data will be deleted within the specified timeframe, unless a longer retention period is required by law.
Third-Party Sharing
G923 does not sell or rent users' personal information to any third party. Information is only shared in the following limited circumstances:
- A licensed payment processor facilitating transactions in MYR
- Legal authorities where required by court order or Malaysian law
- Technical service providers bound by strict confidentiality agreements
5. User Rights & How to Contact Us
Right to Access & Correction
As a g923 user, you have the right to access the personal information we hold about you. You can review and update details such as your phone number, email address, and account preferences via your account panel. If you find any inaccurate information, please contact our support team for a correction.
Right to Deletion
You have the right to request deletion of your account and associated personal data. Deletion requests can be submitted via customer support. Once the request is verified and any outstanding account balance is settled, your data will be deleted within the specified timeframe, subject to legal data retention requirements.
Changes to the Privacy Policy
G923 reserves the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Users will be notified of significant changes via email or an in-platform notice. Continued use of the platform following such notice constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding your personal data, please reach out to the g923 team via:
- Email: [email protected]
- In-platform help section via FAQ
We aim to respond to all privacy-related enquiries within a reasonable timeframe.
Still Have Privacy-Related Questions?
The g923 support team is ready to answer any questions about how we handle your personal data. You can also visit our guides section for more details.